Gustra

Support

We're here to help you keep creating food memories.

Contact

Email support@gustra.net and we'll get back to you as soon as we can. Please include your iOS/Android version and a short description of what you're seeing.

Where is my data stored?

Reviews, photos and notes are stored on your device. See the Privacy Policy for details.

Location, camera or photos aren't working

Open system Settings → Gustra and confirm Location and Photos/Camera permissions are enabled for the features you need.

I want a backup

Use the backup options in Gustra Settings to export your journal. Keep exported files somewhere safe.

Maps look empty or search fails

Check your network connection and location permission. Map and place search depend on third-party services that occasionally change or rate-limit requests.

Manage or cancel Premium

Premium is an App Store subscription. Manage or cancel it in the App Store (your Apple account → Subscriptions).

Restore Purchases didn't work

Gustra first verifies the purchases already available on the device. If none are found, it may ask Apple to sync — sign in with the Apple account that bought Premium.

Private Share

Shared memories are end-to-end encrypted. Free links expire after 7 days; you can revoke any link from the shared-memories screen.